Return Policy & Exchanges
Returns & Exchanges:
In order to be eligible for a return, the item/items must be unused. They would need to be returned in the same state that you received them in.
You have a 2 week period to contact me and move forward with the return/exchange.
Collars are not eligible for exchanges since they are customized to fit your dog. Please be sure to measure you pups neck and head correctly that way I receive the correct information.
Sale items will not be applicable for returns/exchanges.
I have lifetime warranty. If you ever experience any issues with any of the products you have received please send me a message and I am more than happy to help you.
Tahoe Bear Co is not responsible for any misuses of our products.